Epcon Cleaning Services

Privacy Policy

Epcon Cleaning Services, always recognizing the importance of protecting privacy and personal data. In this privacy policy you can find the necessary elements to understand how we are going to treat your personal data.

We recommend that you read this document regularly, as it may be updated or modified, in which case we will notify you of such changes.

Epcon Cleaning Services, domiciled at 15328SW 111ST Miami FI 33196 as jointly responsible for the processing of your personal data and respecting the privacy of its clients, informs that this online privacy policy applies only to information collected through proprietary websites for Epcon Cleaning Services. It does not apply to third party platforms, such as social media websites, vendor pages, nor does it apply to information collected through other channels, such as Chat, phone, or in person.

By using this Site, you consent to the collection, use, disclosure and transfer of your information as described in this Privacy Policy. Acceptance is given through the use of forms and Chat. If you do not consent to the collection, use, disclosure and transfer of your information, you will not be able to use this Site. If you have questions about this Policy or any Privacy Notice, please contact us either through the Site Forms, WhatsApp Chat or phone.

WHAT INFORMATION DO WE COLLECT?

Epcon Cleaning Services collects different types of information, including personal information, this relates to references linked, directly or indirectly, to a particular individual, household or device, and which is not publicly available.

The following are examples of the types of information that may be collected about you when you interact with us, our products and services, or our Site:

  • Identification information. For example, name, postal address, email address, online or unique personal identifier, internet protocol (IP) address, account name, social security number (SSN), driver’s license, or government identification number.
  • Customer records. For example, records of the products or services you have purchased, obtained, or considered, other purchasing or consumption history or trends, or educational, professional, or employment-related information.
  • Financial information. For example, credit or debit card information, bank account information, signatures, or billing addresses.
  • Correspondence. For example, information provided when you call, email or write to us, respond to voluntary surveys or requests for comments, or enter a contest or promotion.
  • User generated content. For example, content generated by interacting on social media pages, including comments, recommendations, reviews, ratings, or any other post.
  • Internet or other similar network activity. For example, browsing or search history; device information, such as hardware, IP address, operating system version, browser type and configuration, language and font settings, or other information about the device used to access the Site; or other information about your interaction with a website, application, or advertisement.
  • Geolocation information. For example, physical location or movements.

HOW DO WE COLLECT THIS INFORMATION?

Epcon Cleaning Services collects your information when you provide it to us directly, automatically while browsing the Site, through forms or through Chat.

We collect information about you when you provide it to us directly, when:

  • Call us, send us an email, or correspondence through any communication channel;
  • Participate in contests, sweepstakes or promotions that we offer;
  • Respond to our surveys or provide us with feedback;
  • Interact with us through our social media accounts, such as our accounts on Facebook, Instagram, LinkedIn.


WHY DO WE COLLECT THIS INFORMATION?

Epcon Cleaning Services collects this information described above, subject to applicable laws, for the following purposes:

  • For the registration and creation of an account and a profile;
  • To send you communications of interest, such as emails or text messages about our services and promotional offers;
  • To personalize, measure and improve our Site, products, services, content and advertising;
  • To protect, enforce or defend the legal rights, privacy, safety or property of ourselves, our employees, and to comply with applicable law;
  • To provide you, process payment, and administer products or services that you have requested from us;

  • support the features and functionality of the Site, so that the user does not re-enter information that is already in our database.

  • improve the Company’s marketing through the use of advertising.


HOW DO WE SHARE YOUR INFORMATION?


We may disclose non-identifiable information about our users, without restriction. Personal information described in this Privacy Policy as follows:

  • Legal and security issues. We may, without your consent, access, preserve and disclose personal information as required by law. In addition, we may disclose your Personal Information if we believe such action is necessary to: (i) prevent or investigate suspected fraud, violations of our Terms of Use or other policies, or activity that seems illegal to us or could expose us to legal liability; (ii) protect the physical safety of any person or property; (iii) protect and defend our rights and property; or (iv) prevent or address inappropriate conduct on the Site or through our communication channels.
  • Epcon Cleaning Services will share your personal information with others when you specifically allow us to do so.

HOW DO WE PROTECT YOUR INFORMATION?

Epcon Cleaning Services takes both technical and administrative security measures to protect the confidentiality and security of the Personal Information that we collect and process. However, unfortunately, data transmission over the Internet cannot be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, to the extent permitted by law, we do not guarantee the security of any information you transmit to or from the Site, and it will be done at your own risk.

Deletion request rights

You have the right to request that we delete your Personal Information that we collect and retain about you, subject to certain exceptions. Once we receive and confirm your User request, we will delete your Personal Information from our records, unless an exception applies. For example, we may deny your request for deletion if retaining the information is necessary for us or our service providers to complete the transaction for which we collect Personal Information, detect security incidents, protect against illegal activities, or comply with a legal obligation, among other things.

CONSENT: By using this website, you agree to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this Site. Please review this page frequently to stay up-to-date with the information we collect, you should review the new Privacy Policy carefully to ensure you understand our practices and procedures.

CONTACT FORM – INFORMATION: By entering your information, you agree to receive emails, calls, SMS messages, and / or WhatsApp Chat directed by the representatives of this company.

We are committed to privacy policies, to ensure that the confidentiality of personal information is protected and kept confidential. We may change this Privacy Policy from time to time in our sole discretion.